Marcom’s Interactive Training Services

How We Train

Guided Discovery Pedagogy is an adult learning model in which students role-play and compare their current techniques to what the instructor demonstrates. Detailed interactive discussions with students on the instructor’s model determine the student’s understanding and acceptance. Students practice the new techniques and are evaluated by other students and the Instructor. This method of seeing, hearing, and doing covers all three ways people understand and retain information, making for a rich educational experience.

What We Train

  • Inbound and outbound Phone training- Sales, Service, BDC, and Receptionist
  • Road to the Sale
  • Road to the Service Sale
  • Coaching for Execution
  • Leadership
  • Train the Trainer

Custom Training Service available