We Monitor Calls
Manage by Data
Marketing Dollars Working?
Welcome to Marcom Technologies
Marcom Technologies installs business processes that are dedicated to assist organizations in driving profits while reducing overall expenses. One of those processes is managing incoming sales and service calls. We have 25 years of experience in listening, critiquing and charting incoming calls. We have monitored tens of thousands of calls and trained thousands of salespeople on how to do the right things to get the best results on the phone.
- Sales and service call monitoring
- Live people listening to calls
- Each call scored against a set of criteria
- Daily, weekly, and Monthly performance and data reporting
- On-going training performance sessions